What If My Order Is Lost Or Stolen?
Made For Locs is not responsible for stolen, lost or damaged packages. Please add order protection insurance to your order.
Which products should I try first?
This depends on your loc concerns. We recommend taking our locs quiz first for product recommendations.
WHAT IF I'M ALLERGIC TO AN INGREDIENT?
When using our products for th first time we recommend doing a patch test. Ingredients may have been derived from soy, wheat, and/or nut products. They may have also been produced in a facility that makes those products. So please review the product pages and/or labels for your allergens prior to your first use and/or purchase.
Where Can I Find Product Ingredients?
You can find each product ingredients under each item by sliding through the images. Additionally each ingredient is listed on all products for your convenience.
What is the products shelf life?
Approximately 2 years and listed on each product.
Do you offer samples?
We do not offer samples but feel free to email us at firstname.lastname@example.org with questions about our products.
Do You Recommend Using MFL With Other Products?
To get the best results and ensure no product buildup we recommend using MFL exclusively.
Can I return my purchase if I’m not happy?
Please contact us at email@example.com for
questions about returns so our team can assist based on your situation.
Do you sell gift cards?
Yes, we do. Our gift cards can be sent directly to your recipient by email. Shop Gift Cards HERE
Do you offer free shipping?
Yes. We offer free shipping for US orders $150+.
How long will it take for my order to arrive?
We ship orders within 2-5 business days, depending on product stock. If we suspect there will be a delay in shipping your order we will contact you by email. Please monitor tracking for accurate and updated shipping information.
Do You Ship Internationally?
Yes, we absolutely do. To see applicable rates please enter your shipping address and add the items you'd like to your cart.
Oops, I entered the incorrect shipping address. What do I do Know?
You are responsible for providing the correct mailing address. Before finalizing your order, be certain your shipping address is correct by checking your order confirmation email.
Contact us immediately to change the address if it hasn't been shipped and if it has left our facility and new order will have to be placed until that initial order returns to us.
When Will I Receive My First Subscription Order?
Subscription products are automatically delivered based on your selected scheduled after subscribing. Please do not subscribe to a product until trying it first.
How do I cancel my subscription?
Login into your subscription portal and easily cancel your subscription. If you are having any trouble, please email our customer success team firstname.lastname@example.org
Can't find what you're looking for?
Send us an email to tell us what's up and someone from our Customer Success Team will get back to you as soon as possible. Be sure to include your order number (if you have one).
Please email us at email@example.com